SPファームウェアイメージがリセットされたため、ノードが環境理由シャットダウン（温度が重要）でリブートします

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Category:: fas-systems<a>2009185913</a>

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環境

問題

次のイベントでノードが停止します。

Wed May 25 00:48:24 UTC [pv35p45im-filerm45003: env_mgr: monitor.temp.unreadable:info]: The controller temperature (CPU1 Temp Margin) is not readable. Wed May 25 00:48:24 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor PVCCP CPU0 in the controller module is not readable. Wed May 25 00:51:16 UTC [pv35p45im-filerm45003: spsm_listener: sp.heartbeat.stopped:warning]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F1 Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.chassisFan.stop:alert]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed) Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.temp.unreadable:info]: The controller temperature (In Flow Temp) is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.chassisTemperature.state.unknown:warning]: Chassis temperature state is unknown: Multiple Temp sensors are unreadable. System will be shutdown in 2 minutes. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor PCH Hot in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor P5V STBY in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor P3.3V STBY in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor P1.8V STBY in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor P0.9V STBY in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor PVDDQ DDR3 AB in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.power.unreadable:info]: A power sensor PVTT DDR3 AB in the controller module is not readable. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Multiple chassis fans have failed. Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: env_mgr: callhome.fans.failed:EMERGENCY]: Call home for MULTIPLE FAN FAILURE Wed May 25 00:51:19 UTC [pv35p45im-filerm45003: statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Temperature critical)

ノードがリブートし、ギブバックステータスが待機状態になります。
リブート中のサービスプロセッサのステータスがUNKNOWNと表示される
Node>sysconfig -a

Service Processor Status: Unknown IPMI: unknown PKT: unknown

SPログからSPリセットイベントを確認できませんでした。

sp>events all SP recovered successfully after a reset from primary FW image.

ノードのリブート中に、サービスプロセッサが自動でリブートされたことがわかりました。

sp>sp uptime
02:17:43 up 2:27, load average: 1.29, 1.15, 1.10