SP 情報が正しく表示されない

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FAS2650

問題

SP のヘルスがデグレードと表示される。

Node03::> system health subsystem show

Subsystem Health

----------------- ------------------

SAS-connect ok

Environment ok

Memory ok

Service-Processor degraded

Node03::> system health alert show

Node: Node03-02

Resource: SP Config

Severity: Major

Indication Time: Tue Jan 19 09:21:38 2021

Suppress: false

Acknowledge: false

Probable Cause: Service Processor in node Node03-02 has no network

connectivity.The cable between the Wrench port on the

controller and the ethernet switch is disconnected.

Possible Effect: You might not be able to use the Service Processor to

remotely access, monitor, and troubleshoot your

storage system.

Corrective Actions: 1. Check the connection between the Wrench port and the ethernet switch.

           2. If the cable is properly connected, ensure that the Service Processor's ethernet interface is configured properly by executing the command "system service-processor network show".

3. Check for network cable related issues.

4. Contact the technical support if the alert persists.

ノード node03-02 の情報を表示できません。

Node03::> system service-processor show

IP Firmware

Node Type Status Configured Version IP Address

------------- ---- ----------- ------------ --------- -------------------------

Node03-01 SP online true 5.1P1 XXX.XXX.XXX.XXX

Error: show failed: RPC: Unable to send

Node03::> system service-processor network show

Address

Node Status Family Link State IP Address

------------- -------------- --------- ----------- ------------------------

Node03-01 online IPv4 up XXX.XXX.XXX.XXX

DHCP: none

MAC Address: XX:XX:XX:XX:XX:XX

Network Gateway: XXX.XXX.XXX.XXX

Network Mask (IPv4 only): XXX.XXX.XXX.XXX

Prefix Length (IPv6 only): -

IPv6 RA Enabled: -

Subnet Name: -

SP Network Setup Status: succeeded

......

Error: show failed: RPC: Unable to send

2 entries were displayed.

ただし、 sysconfig -a で、警告 LED が消灯し、 SP のステータスがオンラインになっています

Node03::> node run -node * sysconfig -a

Node: Node03-02

NetApp Release 9.1P11: Thu Dec 21 02:32:26 PST 2017

......

Service Processor Status: Online

Firmware Version: 5.1P1

Mgmt MAC Address: XX:XX:XX:XX:XX:XX

Ethernet Link: up, full duplex, auto-neg complete

Using DHCP: no

IPv4 configuration:

IP Address: XXX.XXX.XXX.XXX

Netmask: XXX.XXX.XXX.XXX

Gateway: XXX.XXX.XXX.XXX

IPv6 configuration: Disabled

SP を再起動しても問題を解決できない。