メインコンテンツまでスキップ

シェルフに「OT warning」、「overtemperature warning」、または「callhome.chassis.hitemp" alerts are seen on shelf.

Views:
28
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

環境

  • FAS2620
  • FAS2720

問題

  • シャーシの過熱エラーは、イベントログに1時間ごとに報告されます。

[Node1: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Ambient Temp is critical high (120 C).
[Node1: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.

[Node1: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Midplane 4 Temp is warning high (47 C).
[Node1: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Midplane 3 Temp is warning high (47 C).
[Node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high.. 
[Node1: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE

  • 一部のセンサーはシェルフの温度超過を報告しています。

::> system node run -node <node> -command storage show fault

Enclosure Status: non-critical
Channel: 0b
Shelf: 0
Shelf Type: DS224-12
Product Serial Number: SHFFG1914000066
Module Type: IOM12E

Temperature Sensors:
Element Status      Status Bytes  Status Descriptions
  1: OK         01,00,33,00   
  2: OK         01,00,39,00   
  3: OK         01,00,39,00   
 4: NONCRITICAL     03,00,44,04   OT WARNING
 5: NONCRITICAL     03,00,44,04   OT WARNING
  6: OK         01,00,3F,00  
 

  • 過熱警告は、環境ログにも記録されます。

::> system node run -node <node> -command environment status

Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15; with error: 4, 5
   Shelf temperatures by element:
    [1] 31 C (87 F) (ambient)  Normal temperature range
    [2] 37 C (98 F)  Normal temperature range
    [3] 37 C (98 F)  Normal temperature range
    [4] 48 C (118 F) Overtemperature warning!
    [5] 48 C (118 F) Overtemperature warning!
    [6] 43 C (109 F)  Normal temperature range

  • SPセンサーログから:

Sensor Name        State      Current   Critical    Warning    Warning   Critical
                     Reading     Low      Low      High     High
-------------------------------------------------------------------------------------------------
Temp Low Shutdown               UP
Temp High Shutdown              UP
SNMP Bad Fan Count              OK
Chassis is Under Temp             NO
Chassis is Over Temp           YES

Midplane 4 Temp      warnhigh      47 C      0 C      5 C     47 C     52 C    
Midplane 3 Temp      warnhigh      47 C      0 C      5 C     47 C     52 C    
Midplane 2 Temp      normal       36 C      0 C      5 C     47 C     52 C    
Midplane 1 Temp      normal       36 C      0 C      5 C     47 C     52 C    

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • この記事は役に立ちましたか?