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AIQUM が AD リモート認証でユーザを認証できません

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active-iq-unified-manager
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環境

  • Active IQ Unified Manager ( AIQUM )
  • Active Directory ( AD )リモート認証

問題

Active IQ Unified Manager で認証を試みると、次のエラーが記録されます。

  • UM Web UI
    • Failed to authenticate user 'user_name'.
  • UM ログにエラーが表示される:
    • ocum-error.log
      • 2020-11-05 13:25:49,536 ERROR [user_name] [default task-412] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] Failed to authenticate user 'user_name'.
    • ocumserver.log
      • 2020-11-05 13:25:49,536 ERROR [user_name] [default task-412] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] Failed to authenticate user 'user_name'. com.google.gwt.core.shared.SerializableThrowable: Failed to authenticate user 'user_name'.

 

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