ActiveIQ Unified Manager のインストールで、ファイルが見つからないためサービスを開始できませんでした

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に適用されます

Active IQ Unified Manager 9.6+ 以降（ AIQUM ）
Red Hat Enterprise Linux
CentOS

問題

ActiveIQ Unified Manager のインストールが失敗し、サーバと取得サービスが開始されません。

にあるインストールログ/var/log/ocumまたはアップグレードログを確認すると、 1 つ以上のファイルが見つからないことがわかります。

May 02 21:51:16: Running java processes root 29606 29532 0 21:51 pts/0 00:00:00 grep java cat: /var/run/ocie.pid: No such file or directory May 02 21:51:17: ocie pid: cat: /var/run/ocieau.pid: No such file or directory May 02 21:51:17: ocieau pid: ● ocie.service - LSB: Active IQ Management Server Loaded: loaded (/opt/netapp/systemd/system/ocie; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Sat 2020-05-02 20:36:41 -07; 1h 14min ago Main PID: 1195 (code=exited, status=203/EXEC)

May 02 20:36:41 servername.abc.com systemd[1]: Starting LSB: OnCommand Platform Server... May 02 20:36:41 servername.abc.com systemd[1195]: Failed at step EXEC spawning /opt/netapp/systemd/system/ocie: No such file or directory May 02 20:36:41 servername.abc.com systemd[1]: ocie.service: main process exited, code=exited, status=203/EXEC May 02 20:36:41 servername.abc.com systemd[1]: Failed to start LSB: OnCommand Platform Server. May 02 20:36:41 servername.abc.com systemd[1]: Unit ocie.service entered failed state. May 02 20:36:41 servername.abc.com systemd[1]: ocie.service failed.

May 02 21:51:17: systemctl daemon-reload May 02 21:51:17: stopping services using service command Active IQ Acquisition Unit already stopped /opt/netapp/essentials/bin/commonfunctions.sh: line 113: [: -lt: unary operator expected /opt/netapp/essentials/bin/commonfunctions.sh: line 116: [: -lt: unary operator expected grep: /opt/netapp/ocum/etc/ocum.conf: No such file or directory Active IQ Management Server service already stopped May 02 21:51:17: stopping services using systemctl command ● ocieau.service - LSB: Active IQ Acquisition Unit Loaded: loaded (/opt/netapp/systemd/system/ocieau; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Sat 2020-05-02 20:36:41 -07; 1h 14min ago Main PID: 1207 (code=exited, status=203/EXEC)