メインコンテンツまでスキップ

AIQUM 認証サーバが正しく設定されていません

Views:
7
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

環境

  • Active IQ Unified Manager ( AIQUM )
  • Active Directory ( AD )リモート認証

問題

Active IQ Unified Manager で認証を試みると、次のエラーが記録されます。

  • UM Web UI
    • Unable to communicate with the authentication server because the authentication server is not configured properly. Verify your authentication server configuration. (LDAP error code : 49/52e)
  • UM ログにエラーが表示される:
    • ocumserver.log
      • 2020-11-05 13:55:27,053 ERROR [admin] [default task-433] [service.setup.ldap.LdapService|testLdapUser] [c.n.dfm.impl.rbac.LdapUserCheck] Unable to communicate with the authentication server because the authentication server is not configured properly. Verify your authentication server configuration. %sorg.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090446, comment: AcceptSecurityContext error, data 52e, v2580 ]; nested exception is javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090446, comment: AcceptSecurityContext error, data 52e, v2580 ]
    • ocum-error.log :
      • 2020-11-05 13:55:27,053 ERROR [admin] [default task-433] [service.setup.ldap.LdapService|testLdapUser] [c.n.dfm.impl.rbac.LdapUserCheck] Unable to communicate with the authentication server because the authentication server is not configured properly. Verify your authentication server configuration. %s2020-11-05 13:55:27,067 ERROR [admin] [default task-431] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] Unable to communicate with the authentication server because the authentication server is not configured properly. Verify your authentication server configuration. (LDAP error code : 49/52e)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device