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Active IQ Unified Managerがアラートのテストメール送信失敗エラー「Failed to send email」を報告します

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環境

Active IQ Unified Manager 9.6+ (AIQUM)

問題

問題 1

メールサーバの設定が正しく、ネットワーク通信も良好です。1つのDLのみでメールが届かない問題

問題 2
  • AIQUM からメールアラートおよびスケジュールレポートメールを受信できません
  • アラート通知テストの実行を試みるとエラーで失敗します。アラートのテスト中に以下のメールを受信しました:
Failed to send email. Check
that the SMTP server is configured correctly and refer to the SMTP server logs for details. No additional
details are available.
 
ocumserverログポストテストアラートのエラーの1つ

2021-07-26 16:29:58,990 WARN  [admin] [default task-1399] [service.event.AlertDataAccessService|testAlerts] [c.n.dfm.impl.alert.EmailAlertAction] Exception while sending mail.
org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 535 Authentication Credentials Invalid

at deployment.dfm-app.war//org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:424)
at deployment.dfm-app.war//org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:307)
at deployment.dfm-app.war//org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:296)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566

 

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