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CommVault と UM のインデックス作成の問題により、 CommVault で AuxCopies が失敗する

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環境

  • Unified Manager 9.4 を実行します
  • Commvault 11 SP18

問題

Commvault と Unified Manager を使用して SnapMirror ジョブを完了すると、 SnapMirror ジョブは部分的にしか終了せず、最終的には Commvault 内でタイムアウトします。ただし、 ONTAP と Unified Manager によれば、 SnapMirror は問題なく正常に完了します。以降、 CommVault から Unified Manager にジョブロックリリースが送信されていないために、このジョブがロックされていることが障害として示されます。

Unified Manager で表示されるエラーは次のとおりです。
2020-04-01 13:13:56,385 ERROR [umadmin] [job-393] [conform(storageService=CC-storageservicename13_SP-9_Copy-22)|Storage service member lock request.] [com.netapp.dfm.job.JobEngine] Error executing job 2966a119a287738d:-3754f984:171375a3daa:-6b08 task 2966a119a287738d:-3754f984:171375a3daa:-6b09: Storage service member 'svm1:/volume1' of storage service 'CC-storageservicename13_SP-9_Copy-22' is currently locked by another operation ([2966a119a287738d:-3754f984:171375a3daa:-6b78]).
java.lang.RuntimeException: Storage service member 'svm1:/volume1' of storage service 'CC-storageservicename13_SP-9_Copy-22' is currently locked by another operation ([2966a119a287738d:-3754f984:171375a3daa:-6b78]).

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