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OnCommand Insight データウェアハウスサービス "Informix IDS-ol_cognoscm" が起動しないと、「 The user name or password is incorrect 」というエラーメッセージが表示されます。

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環境

  • OnCommand Insight データウェアハウス 7.3.x
  • Microsoft Windows Server

問題

  • Windows サービスアプリケーションから OnCommand Insight データウェアハウスを起動しようとすると、サービス "Informix IDS-ol_cognocomscm" が起動しないと、「 The user name or password is incorrect 」というエラーメッセージが表示されます。
  • IBM Cognos Configuration Tool を使用して IBM Cognos Content Data Store を起動しようとすると、次のエラーが表示されます。

[ERROR] Content Manager failed to connect to the content store. 
[...]
Reason: Authentication failed because of connectivity restrictions enforced by the security plug-in. ERRORCODE=-4214, SQLSTATE=28000

 

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