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OnCommand Unified Managerイベント「データベースバックアップに失敗しました」、「理由:MySQLユーティリティを使用してデータベースバックアップを作成できませんでした」

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環境

OnCommand Unified Manager 6.x

問題

OnCommand Unified Managerで次のイベントが記録されます。

 Event Name: Database Backup Failed Event Description: Backup creation status. Event Condition: Daily database backup 'UM_7.2_backup_unix_04-14-2018-12-15.7z' creation failed. Reason: Failed to create database backup using mysql utility.

データベースのバックアップ中に、スケジュールされたバックアップが次のエラーで失敗します。

' Daily database backup 'UM_7.0_backup_unix_.....7z' creation failed. Reason: Failed to create database backup using mysql utility.'

詳細については、ocumserver-debug.logを参照してください

mysqldump: Couldn't execute 'show fields from `dictionary`': SELECT command denied to user 'jboss'@'localhost' for table 'dictionary'

ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.d.i.backup.BackupRestoreManager] Error occured while taking mysql dump
mysqldump: Got error: 1049: Unknown database '#mysql50#<Unknown folder name>' when selecting the database

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