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SMHVのバックアップは、ライセンスシステムにおいて「SnapManager for Hyper-V is not licensed」と表示されます

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snapmanager-for-hyper-v<a>2009210275</a>
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環境

  • SnapManager for Hyper-V(SMHV)2.1.4
  • システムのライセンスがあります

問題

  • SMHVのバックアップは、で失敗します SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted

bb7ddfa0-f1e1-4db8-bf50-444579c7ef6f.png

  • SnapMgrServiceHostDbg.log 同じエラーが表示されます

ProcessID= <PID> ThreadID= <TID> SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted

  • SnapDriveDebug.log を表示します licensed = false

General Verbose IsServiceLicensedOnStorageSystem: Vservser = '<SVM>', licensed = false

  • Snpdrvdbg.log SVMへの接続が失敗したことを示します

PID:<PID>   TID:<TID>   filer.cpp@1109      The 'system-get-version' ZAPI is being called.
PID:<PID>   TID:<TID>   filer.cpp@1127      CFiler::static_system_get_version: unable to get filer version for '<SVM>'. Error: Can't connect to host (err=-11001).
PID:<PID>   TID:<TID>   localerror.cpp@82      Is_VDS_ITF_Error(): false.
PID:<PID>   TID:<TID>   localerror.cpp@94      Is_WMI_ITF_Error(): false.
PID:<PID>   TID:<TID>   filer.cpp@1128      Failed to get Data ONTAP version running on the storage system <SVM>.
Error Description: Can't connect to host (err=-11001).
 HRESULT 0xc0040321.
..
PID:<PID>   TID:<TID>   System.cpp@881      Failed to get the storage system object for storage system '<SVM>' to retrieve the reachable ip address.

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