内部ストレージを使用しているシステムで「 shelf_fault 」エラーが報告される

最後の更新
PDFとして保存

Views:: 60

Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

に適用されます

ONTAP 9.5P6
FAS2554
サービスプロセッサ（ SP ） 2.8 P1

問題

システムは次のエラーを報告し、自動的に回復します。

例：
[?] Fri Apr 24 13:40:15 JST [node: dsa_worker1: ses.status.ACPError:alert]: DS4246 (S/N xxxxxxxxxx) shelf 0 on channel 0a ACP Processor error for SAS shelf ACP processor 2: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the bottom center, on shelf module B. [?] Fri Apr 24 13:40:24 JST [node: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors. [?] Fri Apr 24 13:40:24 JST [node: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT

[?] Fri Apr 24 14:35:24 JST [node: dsa_worker5: ses.status.ACPInfo:info]: DS4246 (S/N xxxxxxxxxx) shelf 0 on channel 0b ACP Processor information for SAS shelf ACP processor 2: normal status. [?] Fri Apr 24 14:35:33 JST [node: statd: monitor.shelf.fault.ok:notice]: Fault previously reported on disk storage shelf attached to channel 0a has been corrected. [?] Fri Apr 24 14:36:00 JST [node: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.

エラーFAILSTORAGE-FAULTが発生した場合、 Alternate Control Path （ ACP ）は出力のステータスになります。

例：
Enclosure Status: critical Channel: 0a Shelf: 0 Shelf Type: DS4246 Product Serial Number: xxxxxxxxxx Module Type: IOM6E

Vendor Unique Element 85-IOM6E: (ACP) Element Status Status Bytes Status Descriptions 1 [IOM6E A] : OK 01,10,00,00 INBACP 2 [IOM6E B] : CRITICAL 02,10,00,40 INBACP, FAIL

次のレコードがから見つかりSP-LATEST-SYSTEM-EVENT-LOGます。

例：
Record 1771: Fri Apr 24 05:33:18 2020 [SP.critical]: Rebooting SP due to loss of ACP comms Record 1772: Thu Jan 1 00:00:37 1970 [IPMI.notice]: 6104 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally