低温故障による温度センサーxxの温度エラー

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Category:: ontap-9

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環境

AFF A220
AFF A150
ASA A150
AFF C190
FAS2750
FAS2720
FAS2820
ONTAP 9

問題

両方のノードがCPU温度センサー11または14の温度障害を報告し、その後断続的に自動復旧します：

Fri Dec 15 09:02:20 +0900 [Node-01: dsa_worker0: ses.status.temperatureError:error]: DS212-12 (S/N SHJSG2338000430) shelf 0 on channel 0b temperature error for Temperature sensor 11: critical status; undertemperature failure. Current temperature: 0 C (32 F). This module is on the rear of the shelf at the top left, on shelf module A. Fri Dec 15 09:02:29 +0900 [Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors. Fri Dec 15 09:02:29 +0900 [Node-01: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT Fri Dec 15 09:04:08 +0900 [Node-01: dsa_worker2: ses.status.temperatureInfo:info]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 0 on channel 0b temperature information for Temperature sensor 11: normal status.

または

Tue Dec 19 09:03:22 +0900 [Node-02: dsa_worker2: ses.status.temperatureError:error]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 0 on channel 0b temperature error for Temperature sensor 14: critical status; undertemperature failure. Current temperature: 0 C (32 F). This module is on the rear of the shelf at the top right, on shelf module B. Tue Dec 19 09:03:31 +0900 [Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors. Tue Dec 19 09:03:31 +0900 [Node-02: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT Tue Dec 19 09:03:58 +0900 [Node-02: dsa_worker1: ses.status.temperatureInfo:info]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 0 on channel 0c temperature information for Temperature sensor 14: normal status.

SHELF-FAULTには次の情報が表示されます：

Temperature Sensors: Element Status Status Bytes Status Descriptions ... 11: CRITICAL 02,00,14,03 UT WARNING, UT FAILURE ...

または

Temperature Sensors: Element Status Status Bytes Status Descriptions ... 14: CRITICAL 02,00,14,03 UT WARNING, UT FAILURE ... Or Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15; with error: 14 [14] 0 C (32 F) Undertemperature warning!

SPおよびディスクシェルフのファームウェアは最新です：

Service Processor Status: Online Firmware Version: 17.2P1 Mgmt MAC Address: d0:39:ea:ae:4f:32 Ethernet Link: up, 1Gbps Using DHCP: no

Shelf 0: DS212-12 Firmware rev. IOM12G A: 0111 IOM12G B: 0111