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複数のStorageGRIDストレージノード上のアイデンティティサービスイベント

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storagegrid-webscale
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環境

NetApp StorageGRID

問題

  • 管理ドメインコントローラ(ADC)サービスを実行しているすべてのストレージノード上のIdentity Serviceイベント。
  • StorageGRID UIの「ノード」>「ノード名」>「イベント」で、最後のイベントに以下のエラーが表示されます:

 

ERROR: Account "xxx" exceeded synchronization threshold". The number of the account (xxx) differ on the nodes. The number of events has exceed the trigger value

Identity Service Events on multiple StorageGRID storage nodes

 

  • サポート ログ コレクション内の/var/local/logディレクトリにある StorageGRID bycast-err.logファイルには、同様の証明書関連のエラーが表示されます:

Oct  2 05:00:13 node3 idnt[22128]: [synchronize.go:235] ERROR: Failed to connect to LDAP server with error (Unable to begin TLS, please verify your certificate and TLS configuration: LDAP Result Code 200 "Network Error": TLS handshake failed (x509: certificate signed by unknown authority))
Oct  2 05:00:13 node3 idnt[22128]: [synchronize.go:205] ERROR: Account "xxx" exceeded synchronization threshold, err (<nil>) and last error ({key: synchronize_tenant_error, time: 2020-10-02T05:00:13Z, options: map[error_text:Unable to begin TLS, please verify your certificate and TLS configuration: LDAP Result Code 200 "Network Error": TLS handshake failed (x509: certificate signed by unknown authority)]})
Oct  2 05:00:13 node3 idnt[22128]: [synchronize.go:235] ERROR: Failed to connect to LDAP server with error (Unable to begin TLS, please verify your certificate and TLS configuration: LDAP Result Code 200 "Network Error": TLS handshake failed (x509: certificate signed by unknown authority))
Oct  2 05:00:13 node3 idnt[22128]: [synchronize.go:205] ERROR: Account "0" exceeded synchronization threshold, err (<nil>) and last error ({key: synchronize_tenant_error, time: 20

 

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