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このアカウントにはNSSのお客様タイプは許可されていません

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Category:
cloud-manager
Specialty:
bluexp
Last Updated:

環境

  • NetApp BlueXP
  • NetApp Support Site（NSS）アカウント

問題

Cloud Managerの[NSS Management]タブで新しいNSSユーザを追加したり既存ユーザを更新しようとすると、次のいずれかのエラーメッセージが表示されます。

  • Failed to add NSS Account.
    The NSS customer type is not allowed for this account as there are already NSS Users of different type
  • We could not find an account with your email address. Please register for a new account

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