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CVO ライセンスの更新が次のエラーで失敗しました:saas-mp サービスへの接続に失敗しました。リモートで終了されました

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Category:
cloud-manager
Specialty:
bluexp
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環境

  • BlueXP
  • Cloud Volumes ONTAP(CVO)

問題

  • CVOライセンスの更新がエラーで失敗します:Failed connecting to saas-mp service. Remotely closed
  • HAペアの一方のノードのみでライセンスが更新されました。
コネクタのserver.logから:
2025-07-23 12:56:40,672 UTC ERROR [Renew License                 ] [JDZu0oXy] [             ] [System         ] (simplicator-akka.actor.default-dispatcher-31703) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/SaasMpProtocol/getCvoLicense failed: Failed connecting to saas-mp service. Remotely closed

com.netapp.oncloud.simplicator.client.common.SimplicatorException: Failed connecting to saas-mp service. Remotely closed

BlueXPのタイムラインから:

clipboard_e350220fcb3d34c0d9f7245e187cdf6ef.png

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