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mNode の IP への HCC ログインが「問題が発生しました ログインプロセス中にエラーが発生しました

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環境

  • Element管理ノード(mNode)
  • 管理サービス2.15.28以降
  • NetApp Elementソフトウェア12.2以上

問題

ユーザがIP経由でElement管理ノードのHCCにログインできない(例: https://x.x.x.x/hcc)。

  • これらのログイン試行により、次のエラーが発生する可能性があります(URLがmvipにリダイレクトされ、ログインページを表示できない場合があります)。

"Something went wrong during the login process. Please contact your technical support engineer and reference code unauthorized_client and request ID: <long request id string>"

UIの例:

clipboard_e26d784a4ffd8efca0791531dc9137541.png

 

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