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IBM Cognos Reportingツールに「Context Root Not Found」というエラーが表示される

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環境

  • OnCommand Insight データウェアハウス( DWH ) 7.3.x
  • Microsoft Windows Server

問題

症状 1 :
  • OnCommand Insight Data WarhouseのWebインターフェイスにアクセスしようとすると、「Context Root Not Found」というメッセージが表示されます。

2007937768-Capture1_2.PNG

症状 2

Capture5.png

  • IBM Cognos Configurationを使用してIBM Cognosを手動で起動しようとすると、次のいずれかが表示されて処理が失敗します。

[Launching a JVM using 'Maximum memory in MB']
Successfully launched a test JVM with the memory setting of '4096'. Note that this does not guarantee that the IBM Cogn os service will start and run successfully.

DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing.
Contact your administrator if this problem persists

  • この設定に基づいているJVMオプションを確認するには、 ibmcognos_location/bin64/bootstrap_wlp_<OS>.xml JVMのドキュメントを参照して、これらのオプションの説明を参照してください。

[Archive Local File System Root]
Since the value is empty, the feature is disabled. There is nothing to test.

[Start Service]
[ ERROR ] CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured.

 

現象 3 :
  • ''p2pd_messages.logファイルには次の行があります。

[com.ibm.ws.kernel.filemonitor.internal.scan.ScanningCoreServiceImpl(21) ] The setMonitor method has thrown an exception Bundle:com.ibm.ws.kernel.filemonitor(id=17) java.lang.IllegalArgumentException

  • または'p2pd_messages.log'ファイルにこれらの行が表示される場合もあります

[8/9/19 13:13:59:835 MST] 00000023 com.ibm.ws.kernel.feature.internal.FeatureManager E CWWKF0003E: An exception was generated when installing or uninstalling bundle INSTALL file:/F:/Program%20Files/SANscreen/cognos/analytics/wlp/usr/extension/lib/logging-feature-log4j2.jar (resolved from: com.ibm.bi.logging.onlog4j2/[1.0.0,2.0.0)@file:/F:/Program%20Files/SANscreen/cognos/analytics/wlp/usr/extension/lib/lo gging-feature-log4j2.jar). Exception: java.lang.NullPointerException

  • 'p2pd_messages.log'ファイルは通常、OnCommand Insight Data Warhouseのバージョンに応じて次のディレクトリにあります。
    • C:\Program Files\SANscreen\cognos\c10_64\logs
    • C:\Program Files\SANscreen\cognos\analytics\logs

 

 

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