メインコンテンツまでスキップ

ONTAP のアップグレード後、 Unified Manager に「 The cluster is not reachable 」エラーが表示される

Views:
57
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

に適用されます

OnCommand Unified Manager ( UM ) 9.x

問題

  • クラスタ ONTAP の最新のアップグレードがありました
  • 次のエラーメッセージが、 [Dashboard] > [Cluster View] > [Monitoring Status] セクションの UM Web UI に表示されます

The cluster <cluster name> is not reachable. Cluster cannot be reached. Ensure that there is network connectivity to the cluster. The following settings must also be configured correctly for the cluster: hostname or cluster-management IP address, protocol, and port. If the issue persists, contact technical support.

  • ocumserver.logこのファイルには、次のエラーメッセージが含まれています。

2018-11-06 05:06:32,139 ERROR [oncommand] [reconcile-0] [c.n.dfm.collector.OcieJmsListener] Ignoring PACKAGE_CHANGED at updateTime Tue Nov 06 05:06:27 MST 2018, previous foundation poll at pollStartTime Fri Oct 05 09:43:04 MDT 2018 still being processed for ds=1(#####), adding to the droppedJmsDataSources list

2018-11-06 05:06:32,490 ERROR [oncommand] [reconcile-0] [c.n.dfm.collector.OcieJmsListener] Previous foundation poll at pollStartTime Fri Oct 05 09:43:04 MDT 2018 ongoing for ds=1(###), adding to the droppedJmsDataSources list

メモ: RHEL/Windowsログの収集方法(サポートバンドル) VMware vApp/OVA 上の Active IQ Unified Manager から または OVA の記事を使用して、サポートバンドルを作成しocumserver.log<support bundle name>\server、ディレクトリ内のファイルを見つけます

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device