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CAIQUUM-5673:acq.logのAMQPエラーが原因でAIQUM 9.14以降でのクラスタ取得が失敗する

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active-iq-unified-manager
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問題

  • すべてのクラスタのActive IQ Unified Manager(AIQUM)9.14以降でデータ収集が失敗する
    Cluster discovery failed. Rediscover the cluster after resolving the issue
    Unable to add cluster datasource. This can occur if the clocks on the systems are not synchronized and the Active IQ Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations.

  • au.log 取得の失敗またはベースラインエラーを示します。
    WARN [Thread-4] c.n.a.d.a.DataCollectorTrigger (DataCollectorTrigger.java:210) - Failed to connect to Broker, will retry shortly
    INFO [Thread-3] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:86) - Successfully retrieved the decrypted value
    ERROR [Thread-3] o.a.q.j.JmsConnection (JmsConnection.java:165) - Failed to connect to remote at: amqp://localhost:56072
    WARN [Thread-3] c.n.a.d.a.DataCollectorListener (DataCollectorListener.java:186) - Failed to connect to Broker, will retry shortly

    ERROR [common-pool-569] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:244) - clustername [Error retrieving data] - Failed to send Baseline request to cluster! ([Device name General Device]: Failed to send Baseline request to cluster!)

2025-03-24 14:58:56,015 ERROR [common-pool-6244] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:246) - cluster-mgmt-ip [Internal error] - Failed in conversion ([Device name General Device]: Failed in conversion)

  • /jboss/server_acq.log また、エラーを示します。
    ERROR [default task-XXXX] c.n.u.CloudAgentConnectionUtil (CloudAgentConnectionUtil.java:XXX) - Failed to establish connection for cloud agent instance "UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX".


  • AIQUMのイベント管理にイベントが表示される
    Event: Cluster Monitoring Failed.
    Monitoring failed for cluster cluster. Reason: Incorrect response from one or more Data ONTAP APIs. Contact technical support. Details: Failed to send Baseline request to cluster!


  • 1日の特定の時間に取得が失敗するが、サーバのリブート/再起動後に一時的に修正される

  • java.lang.OutOfMemoryError CCMAファイルの解析中にau.log で検出される
    INFO [async-perf-pool-0] c.n.a.d.a.DataCollectorConnection (DataCollectorConnection.java:133) - DataCollectorConnection: wait() <UUID>, removing message from messageMap
    ERROR [archive-file-parser-4] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:152) - Message :Error parsing CCMA file : /var/log/ocie/recording/cloudagent/performance/<IP>/<TIMESTAMP>/XXXXX.ccma.gz, java.lang.OutOfMemoryError:Java heap space Exceptions : java.lang.OutOfMemoryError: Java heap space
    ERROR [archive-file-parser-3] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:152) - Message :Error parsing CCMA file : /var/log/ocie/recording/cloudagent/performance/<IP>/<TIMESTAMP>/XXXXX.ccma.gz, java.lang.OutOfMemoryError:Java heap space Exceptions : java.lang.OutOfMemoryError: Java heap space
    INFO [async-perf-pool-0] c.o.s.a.d.n.a.c.ArchiveFilePairingUtil (ArchiveFilePairingUtil.java:49) - Processing 13 sample(s).
    ERROR [Force Acq Listener] c.o.s.a.f.m.ServiceManager (ServiceManager.java:480) - Data Source Events Manager reported an error: Failed to listen to acquisition events! java.lang.OutOfMemoryError: Java heap space

 

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