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関連イベントが検出されても、AIQUMアラート通知が配信されない

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Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

環境

  • Active IQ Unified Manager(AIQUM)
  • メールアラート設定のあるイベントが検出されました

問題

  • アラート設定を含むイベントが検出されても、通知メールが配信されない
  • ocumserver.log SMTPサーバーの接続エラーを示します

WARN  [oncommand] [alert-pool-0] [c.n.dfm.impl.alert.EmailAlertAction] Exception while sending mail.
org.springframework.mail.MailSendException: Mail server connection failed; nested exception is com.sun.mail.util.MailConnectException: Couldn't connect to host, port: <SMTP_SERVER>, 25; timeout 30000;
  nested exception is:
   java.net.UnknownHostException: <SMTP_SERVER>. Failed messages: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: <SMTP_SERVER>, 25; timeout 30000;
  nested exception is:
   java.net.UnknownHostException: <SMTP_SERVER>
   at deployment.dfm-app.war//org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:448)
   at deployment.dfm-app.war//org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:323)
   at deployment.dfm-app.war//org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:312)
   at jdk.internal.reflect.GeneratedMethodAccessor725.invoke(Unknown Source)
   at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.base/java.lang.reflect.Method.invoke(Method.java:566)
   at deployment.dfm-app.war//com.netapp.dfm.core.mail.JavaMailSessionInvocationHandler.invoke(JavaMailSessionInvocationHandler.java:35)
   at deployment.dfm-app.war//com.sun.proxy.$Proxy429.send(Unknown Source)
   at deployment.dfm-app.war//com.netapp.dfm.core.mail.TemplatedMailSender.sendMail(TemplatedMailSender.java:93)
   at deployment.dfm-app.war//com.netapp.dfm.core.mail.TemplatedMailSender.sendMail(TemplatedMailSender.java:75)
   at deployment.dfm-app.war//com.netapp.dfm.impl.alert.EmailAlertAction.execute(EmailAlertAction.java:216)
   at deployment.dfm-app.war//com.netapp.dfm.impl.alert.AlertManager$1.run(AlertManager.java:216)
   at deployment.dfm-app.war//com.netapp.dfm.common.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:165)
   at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
   at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
   at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: <SMTP_SERVER>, 25; timeout 30000

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