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複数のクラスタに対して「Cluster is not reachable」というランダムなタイミングでAIQUMアラートが生成される

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環境

  • Active IQ Unified Manager(AIQUM)-すべてのプラットフォーム
  • リモート認証

問題

  • リモート認証アカウント(Active Directory / LDAP)を使用してクラスタが取得されたAIQUMは、クラスタに到達できるかどうかをランダムに警告します。

Alert seen :NetApp Cluster AIQUM Alert: <CLUSTER>: The cluster <CLUSTER> (<CLUSTER IP>) is not reachable. Username or password has changed. Edit the cluster and enter valid username and password.

  • 一見ランダムな時間に複数のクラスタに対してアラートが表示される
  • 数分後にアラートが廃止/解決される
  • アラートがトリガーされた時点でクラスタに認証エラーがある audit.log

0000001f.02c4431a 077974b4 Tue Nov 28 2023 20:55:22+00:00 [kern_audit:info:7782] 8503e80002f39059 ::<CLUSTER>:ontapi:: <AIQUM IP>:56495 :: <CLUSTER>:<DOMAIN>\<USERNAME>:: POST /servlets/netapp.servlets.admin.XMLrequest_filer HTTP/1.0 :: Error: 401Unauthorized

 

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