AIQUMが頻繁に応答しなくなり、autosupportの生成が失敗する
環境
- ActiveIQ Unified Manager （AIQUM）9.6+
- Windowsプラットフォーム
- Rhel
問題
- AIQUMが頻繁に応答しなくなる
- サーバのリブートで一時的に修正されるが、再びハング状態になる
- maintenance_console/GUIからAutosupportの生成が失敗する
- 可能なエラー
server_mega.log:
ERROR [default task-29] c.n.s.s.a.EmsPostServlet (EmsPostServlet.java:139) - EMS message is malformed; : javax.xml.bind.UnmarshalException
- with linked exception:
[java.io.IOException: An established connection was aborted by the software in your host machine]
at com.sun.xml.bind@2.3.3-b02-jbossorg-2//com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:231)
at com.sun.xml.bind@2.3.3-b02-jbossorg-2//com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:199)
Caused by: java.io.IOException: An established connection was aborted by the software in your host machine