メインコンテンツへスキップ

7zipがインストールされていないためにAIQUMのアップグレードが失敗する

  1. 最後の更新
  2. PDFとして保存
Views:
14
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager<a>2009914678</a>
Specialty:
om
Last Updated:

環境

NetApp Active IQ Unified Manager（AIQUM）ウィンドウ

問題

  • AIQUMをアップグレードしようとすると、インストールウィザード が次のエラーで失敗します。
The wizard was interrupted before Active IQ Unified Manager could be completely installed.
  • netapp_um_install.log エラーを報告：

Failed to launch 7zip. Exiting...
InstallShield 8:08:19: Setup aborted

注：
netapp_um_install.log は C:\Users\<Account used for install>\AppData\Local\Temp\

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.