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WindowsでのAIQUMアップグレードがwizard was interruptedエラーで失敗する

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Category:
active-iq-unified-manager
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om
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環境

  • ActiveIQ Unified Manager（AIQUM）9.13+
  • Upgrade
  • Windows OS

問題

  • AIQUm 9.13から9.16へのアップグレードが失敗する
  • インストーラのエラー: The wizard was interrupted before ActiveIQ Unified Manager could be completely installed.
  • ウイルス対策が無効
  • Windowsイベントビューアで次のエラーがトリガーされた: Failed to end a windows installer transaction. Error 5 occurred while ending the transaction. Event ID 1043

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