メインコンテンツまでスキップ

CommVaultを使用してAUXコピーが失敗し、「JDBCConnectionException」エラーが表示されます

Views:
2
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager<a>2009507520</a>
Specialty:
om
Last Updated:

環境

AIQUM 9.X

問題

Commvaultを使用したAUXコピー処理 がJDBCConnectionExceptionエラーで失敗します

 

Error returned:[13001][Unable to acquire JDBC Connection; nested exception is org.hibernate.exception.JDBCConnectionException
 
OCUM server log: 2023-03-15 19:10:11,203 ERROR [oncommand] [um-default-data-source connection adder] [com.zaxxer.hikari.pool.HikariPool] um-default-data-source - Error thrown while acquiring connection from data source java.sql.SQLSyntaxErrorException: (conn=63788) Connection.setNetworkTimeout cannot be called on a closed connection at org.mariadb//org.mariadb.jdbc.internal.util.exceptions.ExceptionFactory.createException(ExceptionFactory.java:62) at org.mariadb//org.mariadb.jdbc.internal.util.exceptions.ExceptionFactory.create(ExceptionFactory.java:171) at org.mariadb//org.mariadb.jdbc.MariaDbConnection.setNetworkTimeout(MariaDbConnection.java:1655) Ocum error log: 2023-03-15 19:13:30,615 ERROR [oncommand] [job-611] [c.netapp.dfm.workqueue.WorkerThread] Internal system error: Failed to obtain JDBC Connection; nested exception is java.sql.SQLTransientConnectionException: um-default-data-source - Connection is not available, request timed out after 30002ms. 2023-03-15 19:20:59,065 ERROR [ocumadm] [job-640] [conform(storageService=CC-CVLT-NGDC-EMEA_SP-38_Copy-102)|FINISH] [com.netapp.dfm.job.JobEngine] Unexpected error setting status for task be62767482397849:-7b935f7f:186e5e31509:-860 in job be62767482397849:-7b935f7f:186e5e31509:-808. Terminating job. 2023-03-15 19:20:59,065 ERROR [ocumadm] [job-640] [conform(storageService=CC-CVLT-NGDC-EMEA_SP-38_Copy-102)|FINISH] [com.netapp.dfm.job.JobEngine] Failed to persist job after executing task: Failed to obtain JDBC Connection; nested exception is java.sql.SQLTransientConnectionException: um-default-data-source - Connection is not available, request timed out after 30001ms. 2023-03-15 19:21:13,982 ERROR [oncommand] [postHeadroomTask-0] [c.n.i.a.common.AnalysisService] Caught exception in performanceCollectionComplete for cluster 23932156 at Wed Mar 15 18:04:30 CET 2023 2023-03-15 19:21:14,046 ERROR [oncommand] [postHeadroomTask-0] [c.n.i.a.common.AnalysisService] org.springframework.jdbc.CannotGetJdbcConnectionException: Failed to obtain JDBC Connection; nested exception is java.sql.SQLTransientConnectionException: um-default-data-source - Connection is not available, request timed out after 30000ms. at deployment.dfm-app.war//org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:82) at deployment.dfm-app.war//org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:646) at deployment.dfm-app.war//org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:713) at deployment.dfm-app.war//org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:744) at deployment.dfm-app.war//org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:757) at deployment.dfm-app.war//org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:815)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.