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Active IQ Unified Manager クラスタの監視が「Failed to parse response」というエラーで失敗する

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active-iq-unified-manager<a>1091488</a><a>2007991237</a><a>(翻訳用</a>)
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環境

  • Active IQ Unified Manager(AIQUM)9.x
  • OnCommand Unified Manager(OCUM)9.5

問題

  • クラスタの監視が失敗し、次のメッセージが表示されます。
    Monitoring failed for cluster <cluster name>. Reason: Failed to parse response
  • パフォーマンスビューの表のパフォーマンスデータには [Latency][IOPS][MBps]の 各列に[N/A]と表示されることがあります。
    %20dashboard %20-%20Copy.jpgで、%20perf %20data %20.が表示されません
  • パフォーマンスチャートを確認するときに、パフォーマンスデータが表示されないこともあります。グラフに 「No data to display」と表示されます。
    GEANYDOCPRD %20-% 20Copy.jpg
  • au.log Active IQ Unified Managerのに次のようなエラーが表示されます。正確なUnicode文字は異なる場合があります。
    2019-08-06 00:02:21,288 ERROR [pool-3-thread-4194] c.o.s.a.f.d.BaseDataSource (AggregatedDataSourceErrorsException.java:152) - Error 1 out of 1: <cluster name> [Inconsistent data retrieved] - Failed to parse response (Failed to parse response) org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x8) was found in the element content of the document.

    2021-05-04 08:37:22,204 WARN  [pool-302976-thread-3] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:629) - [netappfoundation] <cluster name> - while executing ZAPIs on datasource: <cluster name> IP: xx.xx.xx.xx for ZAPI: perf-object-counter-list-info, com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to parse response org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x17) was found in the element content of the document.

:ログの場所はKBで文書化されてい ますActive IQ Unified Managerの注目すべきログファイルとそれぞれの場所は何ですか?

 

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