メインコンテンツまでスキップ

「system」アカウントを使用したWindowsへのActive IQ Unified Manager のインストールが失敗する

環境

アクティブ IQ Unified Manager 9.x

Windows Server 2016

問題

「system」アカウントを使用したWindowsへのActive IQ Unified Manager のインストールが失敗する。PsExec コマンド は、システムアカウントとして端末を開き、インストールガイドに記載されているように無人インストールを開始します。MSIログに次のエラーが表示されます。

MSI (s) (D0:AC) [03:40:22:262]: Executing op: CustomActionSchedule(Action=ISLockPermissionsInstall,ActionType=3073,Source=BinaryData,Target=ISLockPermissionsInstallAction,CustomActionData=C:\Windows\TEMP\wac7C67.tmp*C:\Program Files\NetApp\essentials\|CreateFolder|WORKGROUP|Administrators|1880031743|8*C:\Program Files\NetApp\essentials\|CreateFolder|WORKGROUP|Authenticated Users|1073938911|8*C:\Program Files\NetApp\essentials\|CreateFolder|WORKGROUP|SYSTEM|1073938911|8*MACHINE\SOFTWARE\NetApp\ThirdParty|Registry|WORKGROUP|Administrators|983103|8*MACHINE\SOFTWARE\NetApp\ThirdParty|Registry|WORKGROUP|CREATOR OWNER|131097|8*MACHINE\SOFTWARE\NetApp|Registry|WORKGROUP|Administrators|983103|8*MACHINE\SOFTWARE\NetApp|Registry|WORKGROUP|CREATOR OWNER|131097|8)

MSI (s) (D0:DC) [03:40:22:262]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI8024.tmp, Entrypoint: ISLockPermissionsInstallAction

InstallShield 3:40:22: Getting existing security descriptor for 'C:\Program Files\NetApp\essentials\'

InstallShield 3:40:22: Setting new security descriptor for 'C:\Program Files\NetApp\essentials\'

InstallShield 3:40:22: Getting existing security descriptor for 'C:\Program Files\NetApp\essentials\'

InstallShield 3:40:22: Setting new security descriptor for 'C:\Program Files\NetApp\essentials\'

InstallShield 3:40:22: ResolveSidForAccountName: looking up account name 'WORKGROUP\SYSTEM'

InstallShield 3:40:22: Failed to lookup account name, last error: 0x00000534

InstallShield 3:40:22: Getting existing security descriptor for 'C:\Program Files\NetApp\essentials\'

InstallShield 3:40:22: Failed to set explicit access for new ACL, last error: 0x00000057

InstallShield 3:40:22: Failed to apply permissions for object 'C:\Program Files\NetApp\essentials\', error 0x00000057

MSI (s) (D0!C8) [03:40:22:278]: Product: netapp-application-server -- Error 27555. Error attempting to apply permissions to object 'C:\Program Files\NetApp\essentials\'. System error: The parameter is incorrect.

(87)

Error 27555. Error attempting to apply permissions to object 'C:\Program Files\NetApp\essentials\'. System error: The parameter is incorrect.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.