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ActiveIQ Unified Managerでユーザを追加またはテストすると、「Unknown authentication server error」というメッセージが表示されて失敗する

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環境

ActiveIQ Unified Manager 9.xをサポート

問題

ActiveIQ Unified Managerでユーザを追加またはテストすると、「Unknown authentication server error」というメッセージが表示されて失敗します。
 
ocumserver.logに表示されるエラー：
2021-10-04 11:28:00,684 ERROR [umadmin] [default task-9534] [service.setup.ldap.LdapService|testLdapUser] [c.n.dfm.impl.rbac.LdapUserCheck] Unknown authentication server error. Verify your authentication server configuration. %s
org.springframework.dao.IncorrectResultSizeDataAccessException: Incorrect result size: expected 1, actual 4
 

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