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AIQUMを使用したリモート認証が失敗する

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active-iq-unified-manager<a>2009918933</a>
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環境

Active IQ Unified Manager(AIQUM)9.6以降

問題

  • リモートユーザはAIQUMにログインできないが、ローカルユーザでログインすると機能する
  • リモート認証のテストには完了までに時間がかかり、次の手順でテストが失敗することがあります。
    Unknown authentication server error. Verify your authentication server configuration
  • ポート389または636を使用したテストで問題が発生する
  • リモート認証のテスト時にLDAP time limit exceededエラアガヒョウジサレル ocumserver.log
    ERROR [ocumadmin][default task-243280] [service.setup. ldap. LdapService | testLdapUser][c.n.dfm. impl. rbac. LdapUserCheck] Unknown error. Verify yourauthentication server configuration..
    org.springframework.ldap. TimeLimitExceededException: [LDAP: error code 3 - Timelimit Exceeded];nested exception is javax.naming. TimeLimitExceededException: [LDAP: error code 3 - TimelimitExceeded]; remaining name '
  • AIQUMからドメインコントローラへのパケットトレース(tcpdump)で TCP接続のリセットが表示される 

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