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ヘルスポーリングが失敗するため、データソースを追加した後の取得プロセスが長時間完了しません。

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active-iq-unified-manager
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環境

  • ActiveIQ Unified Manager(AIQUM)9.14
  • ONTAP 9.15.1

問題

  • クラスターの検出には長い時間がかかり、最終的には失敗します。
  • acquisition/au.log エラーを表示:

INFO  [common-pool-4105] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:217) - [CA] Cloud Agent Baseline response took 600002 ms
ERROR [common-pool-4105] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:223) - Timed out waiting for cluster, recommend increasing timeout value
INFO  [common-pool-4105] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:338) - [] Total poll duration: 600003 ms
INFO  [common-pool-4105] c.o.s.a.d.n.NetAppOCIEDataSource (NetAppOCIEDataSource.java:346) - [] -- Finished Poll --
INFO  [common-pool-4105] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:667) - Datasource - 1.2.3.4 is stopped.
ERROR [common-pool-4105] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:246) - 1.2.3.4 [Error retrieving data] - Timed out waiting for cluster, recommend increasing timeout value ([Device name General Device]: Timed out waiting for cluster, recommend increasing timeout value)
INFO  [common-pool-4105] c.o.m.h.AUAuditHttpClientManager (AUAuditHttpClientManager.java:74) - Closing datasource audit
INFO  [common-pool-4105] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:311) - [netappfoundation] 1.2.3.4 - Finished acquisition (600058 msecs)

  • jboss/server_acq.log クラウドエージェントの通信の問題を示します 

ERROR [default task-3936] c.n.u.CloudAgentConnectionUtil (CloudAgentConnectionUtil.java:102) - deletion of connection agent from datasource failed with error code: 404 
INFO  [default task-3936] c.n.s.m.AccessHandle (AccessHandle.java:101) - Transitioning state from MAIN to DOWN
ERROR [default task-3936] c.n.s.m.JmsBase (JmsBase.java:261) - Failed to create TextMessage: javax.jms.IllegalStateException: The Session was closed due to an unrecoverable error

  • OCUMSERVER.log エラーを表示:

WARN  [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition Failed for cluster : 1.2.3.4 message : Timed out waiting for cluster, recommend increasing timeout value
INFO  [oncommand] [reconciliation-0] [c.n.dfm.collector.OcieJmsListener] CONFIG ds=1.2.3.4(8), PollStartTime=1748324314785, UpdateTime=1748324914803, MegaDuration=600003, SystemTime=1748324914822
ERROR [oncommand] [job-451] [refresh(dataSource=1.2.3.4)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 641be6841c6a5a33:774b111c:196e5df2fc0:-79e9 task 641be6841c6a5a33:774b111c:196e5df2fc0:-79eb: Errors reported on acquisition with start time 14:38:34.785: [Timed out waiting for cluster, recommend increasing timeout value]
java.lang.RuntimeException: Errors reported on acquisition with start time 14:38:34.785: [Timed out waiting for cluster, recommend increasing timeout value]

 

 

 

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