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メンテナンスユーザがsudoersファイルにないため、AIQUMで複数の操作を実行できません

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Category:
active-iq-unified-manager
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om
Last Updated:

環境

  • OnCommand Unified Manager(UM)9.5以下
  • ActiveIQ Unified Manager(UM)9.6以降
  • RedHat / CentOS

問題

  • UMでは次のような複数の管理操作が失敗します。
    • すべてのクラスタの取得が失敗する
    • ocum-error.log/ocumserver.log:

2023-01-04 14:03:41,320 ERROR [oncommand] [collection-completion-sync-8] [c.n.d.c.l.security.TrustManagerUtil]
Specified Alias: <cluster 1> does not exists in the truststore
2023-01-04 14:03:41,428 ERROR [oncommand]
[reconciliation-4] [<cluster 1>(incremental@14:03:40.642)] [c.n.dfm.collector.OcieJmsListener] Inventory change
listener error
2023-01-04 14:04:26,463 ERROR [oncommand] [collection-completion-sync-5] [c.n.d.c.l.security.TrustManagerUtil]
Specified Alias: <cluster 2> does not exists in the truststore
2023-01-04 14:04:26,575 ERROR [oncommand]
[reconciliation-5] [<cluster 2>(incremental@14:04:26.012)] [c.n.dfm.collector.OcieJmsListener] Inventory change
listener error

  • GUIがクラスタ削除要求に応答しない
  • 自己署名証明書の再生成が次のエラーで失敗します:
Certificate could not be regenerated: We trust you have received the usual lecture from the local System Administrator. It usually boils down to these three things: #1) Respect the privacy of others. #2) Think before you type. #3) With great power comes great responsibility.
sudo: no tty present and no askpass program specified
  • sudo su - メンテナンスユーザ(umadmin)からUMサーバにログインしたあとにを使用してroot権限を取得しようとするか、maintenance_consoleからサポートバンドルの生成が失敗します。 umadmin is not in the sudoers file. This incident will be reported.
 
サポートバンドルの生成: Error.JPG

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