Unified Manager 9.14でクラウドエージェントの接続エラーが発生してクラスタを追加または監視できない
環境
問題
- GUI:
Unable to add cluster data source. This can occur if the clocks on the systems are not synchronized and the Active IQ Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations.
um datasource add
(UM CLI):
ERROR: Server returned HTTP status 500.HTTP error message :{"timestamp":'2024-05-30T17:09:32.879+00:00","status":500,"error":"Internal Server Error","path":"/acquisition-api/server/datasource"}
server.log
次のいずれかを表示できます。
ERROR [org.springframework.boot.web.servlet.support.ErrorPageFilter] (default task-20) Forwarding to error page from request [/server/datasource] due to exception [Fail to add a new DS, message: java.lang.RuntimeException: java.lang.RuntimeException: Failed to establish connection for cloud agent instance "UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX". Reason: AMQP transport failed for connection "UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX". Reason: Error during websocket handshake: conn fail: 61.]: com.onaro.sanscreen.acquisition.sessions.AcquisitionUnitException [928-255-224]
ERROR [default task-XXXX] c.n.u.CloudAgentConnectionUtil (CloudAgentConnectionUtil.java:XXX) - Failed to establish connection for cloud agent instance"UnifiedManager_XXXXXX_XXXXXX_XXXXXXX_XXXXXXX". Reason: Interrupted
ERROR [common-pool-100] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:246) - XXX-XXXX-XXXX [Internal error] - Failed in conversion ([Device name General Device]: Failed in conversion)
server_acq.log
タイムアウトエラーを表示します。
ERR: dc_manifest: handle_amqp_create:src/tables/dc_manifest.cc:1679 Failed to connect to host. Error: Failed to establish connection for cloud agent instance "UnifiedManager_ID". Reason: Timeout: Operation "connection setup" took longer than 10 seconds to complete .Unified Manager 9.14 unable to add cluster with cloud agent connection error