Unified Managerで保護ジョブが失敗しましたが、SnapMirrorが正しく更新されていますというエラーが繰り返し発生します
環境
Commvault(CV)またはSnapProtect に統合されたOnCommand Unified Manager(OCUM)またはActive IQ Unified Manager (UM)
問題
- ONTAP またはCommVaultではエラーはありません
- Unified Manager
ocumserver.log
での更新中にエラーが発生した場合:
2020-03-04 19:41:32,304 ERROR [cvbackupndmp] [job-390] [protection-update-start(storageService=CC-editedcvbackup_SP-142_Copy-230)|snapmirror.update(snapmirror=svm_example:vol_example->other_svm:CC_editedcvbackup_SP_142_Copy_230_svm_example_vol_example_Backup, snapshot=SP_2_3013452_1583365186)] [com.netapp.dfm.job.JobEngine] Error executing job 6bd5e8acc32c0101:-5ed2513d:170826db1f3:4ba2 task 6bd5e8acc32c0101:-5ed2513d:170826db1f3:4b98: Failed to update SnapMirror relationship 'svm_example:vol_example->other_svm:CC_editedcvbackup_SP_142_Copy_230_svm_example_vol_example_Backup'. Error: SnapMirror relationship is not in idle status (current status = 'TRANSFERRING')..
- 障害が発生する数秒以内に、同じ関係の更新を開始する別のジョブ番号があります。
2020-03-04 19:41:19,694 INFO [cvbackupndmp] [job-370] [protection-update-start(storageService=CC-editedcvbackup_SP-142_Copy-230)|snapmirror.update(snapmirror=svm_example:vol_example->other_svm:CC_editedcvbackup_SP_142_Copy_230_svm_example_vol_example_Backup, snapshot=SP_2_3013454_106887_1583365737)] [c.n.d.o.o.s.OntapSnapMirrorService] Updated snapmirror relationship svm_example:vol_example->other_svm:CC_editedcvbackup_SP_142_Copy_230_svm_example_vol_example_Backup (via ONTAP job null).