メインコンテンツまでスキップ

SCVバックアップが「Content is not allowed in prolog」という例外で失敗します。

Views:
5
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx<a>2009612174</a>
Last Updated:

環境

  • SnapCenter Plug-in for VMware vSphere(SCV)4.5
  • 前回成功したバックアップ以降、設定は変更されていません

問題

  • SCVバックアップがリソースの検出に失敗し、次のメッセージが表示されます。

Error: Unable to discover resources on SCV: Storage discovery failed, received error during operation: java.lang.NullPointerException.

8327afe0-83f5-485e-bb44-cc25d6e07ec0.png

  • vmcontrol_<JOB_ID>.log ストレージ検出に失敗したことを示します。 java.lang.NullPointerException

ERROR <SCV> --- [94819250-652034] c.n.a.s.p.DiscoverResourcesManager     : [JobId:6370] Storage discovery failed, received error during operation: java.lang.NullPointerException. Please refer to operation logs for more details.
java.lang.NullPointerException
   at com.netapp.aegis.vsphere.VsphereInventoryService.getVirtualMachineByUuid(VsphereInventoryService.java:132)
   at com.netapp.aegis.discovery.VsphereDiscoveryManager.addVmInfo(VsphereDiscoveryManager.java:781)
   at com.netapp.aegis.backup.BackupMetadataManager.discoverMetdataInfo(BackupMetadataManager.java:725)
   at com.netapp.aegis.discovery.StorageDiscoveryManager.discoverVirtualEntities(StorageDiscoveryManager.java:260)
   at com.netapp.aegis.sms.provider.DiscoverResourcesManager.discoverResources(DiscoverResourcesManager.java:222)
   at sun.reflect.GeneratedMethodAccessor125.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:498)

  • vmcontrol-<TIMESTAMP>.log VI SDKで例外が発生することを示します。 Content is not allowed in prolog

DEBUG <SCV> --- [94819250-652034] c.n.a.v.VcenterUtil            : VCURL :https://<VCENTER_IP>:443/sdk
DEBUG <SCV> --- [94819250-652034] c.n.a.v.VsphereService           : vSphereServiceURL is : https://<VCENTER_IP>:443/sdk
DEBUG <SCV> --- [94819250-652034] c.n.a.v.VsphereService           : VI SDK invoke exception:org.dom4j.DocumentException: Error on line 1 of document  : Content is not allowed in prolog.
ERROR <SCV> --- [94819250-652034] c.n.a.s.p.DiscoverResourcesManager     : VI SDK invoke exception:org.dom4j.DocumentException: Error on line 1 of document  : Content is not allowed in prolog.
​​​​​​

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.