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SnapCenter Run-AsアカウントはActive Directoryでロックされます

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環境

  • SnapCenter 4.1の略

問題

SnapCenter をバージョン4.1にアップグレードした後、SCSQLプラグインの更新中に、指定されたRun-AASアカウントがActiveディレクトリでロックされます。SnapManagerWeb *。logに次のメッセージが表示されます

2018-08-29T09:43:10.4149996-04:00 DEBUG SnapManagerWeb PID=[20492] TID=[61] Logged in user is <Snapcenter Admin account>
2018-08-29T09:43:10.4149996-04:00 DEBUG SnapManagerWeb PID=[20492] TID=[61] Logged in domain is <Domain>
2018-08-29T09:43:10.4149996-04:00 DEBUG SnapManagerWeb PID=[20492] TID=[61] validate credentails with user
....
2018-08-29T09:43:10.7275256-04:00 DEBUG SnapManagerWeb PID=[20492] TID=[61] Resolving host name using WMI
2018-08-29T09:43:10.8993731-04:00 ERROR SnapManagerWeb PID=[20492] TID=[61] Cannot get FQDN using WMI, exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

 

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