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プロキシの追加後にStorageGRID管理ノードでイベントトリガーの自動サポートが失敗する

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環境

  • StorageGRID 11.x
  • AutoSupportがプロキシ経由で送信されました

問題

  • ユーザトリガー型のAutoSupportの送信時に、AutoSupportのテストが「No route to host」というメッセージで失敗します。
  • nms.log プロキシサーバに接続しようとすると、管理ノードからホストへのルートが表示されません。
    Connection to autosupport destination https://support.netapp.com:443 (No route to host - connect(2) for "192.x.x.x" port 8080)
clipboard_ed1c147ff577a7e4bf070ef6ed3200127.png

 

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