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StorageGRID AutoSupport が有効になっているにもかかわらず、サポートサイトに送信できません

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環境

  • StorageGRID
  • Client network が設定されていません
  • Grid network とが admin network 設定されています
  • admin network のルートはサポートサイトに到達できます
  • のルート grid network がサポートサイトにアクセスできません（インターネットアクセスなし）

問題

AutoSupport のトリガーでエラーが報告されました：

ERROR   Connection to autosupport destination https://support.netapp.com:443 failed with error execution expired

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