メインコンテンツへスキップ

管理ノードのアップグレードに失敗しました。コンテナを停止できませんというエラー文字列が表示されます

Views:
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

環境

  • NetApp StorageGRID SG6060
  • NetApp StorageGRID SG5760

問題

  • 管理ノードのアップグレード中にエラーが発生しました:Unable to stop container
  • 提供されている出力例は update.log ファイルにあります。
admin@adminnode:/var/local/log $ tail -25 upgrade.log I, [2023-09-17T14:29:09.734139 #16147] INFO -- : Skipping admin IP lookup for primary Admin Node. I, [2023-09-17T14:29:09.734156 #16147] INFO -- : Executing command `run-host-command test -e /var/local/dkr/0/install/upgrade-stage/base-os/upgrade.sh 2>&1` on localhost I, [2023-09-17T14:29:10.047591 #16147] INFO -- : Starting base-os upgrade. I, [2023-09-17T14:29:10.047640 #16147] INFO -- : Executing command `run-host-command '( /var/local/dkr/0/install/upgrade-stage/base-os/upgrade.sh 2>&1 & disown )' 2>&1` on localhost I, [2023-09-17T14:29:10.345055 #16147] INFO -- : Triggering storagegrid service container stop. E, [2023-09-17T14:39:10.346006 #16147] ERROR -- : Unable to stop container. Stop the container manually. E, [2023-09-17T14:39:10.346140 #16147] ERROR -- : execution expired (Timeout::Error) E, [2023-09-17T14:39:10.346158 #16147] ERROR -- : /var/local/install/upgrade-stage/swupdate/lib/upgrade/base-os.rb:144:in `recv' E, [2023-09-17T14:39:10.346168 #16147] ERROR -- : /var/local/install/upgrade-stage/swupdate/lib/upgrade/base-os.rb:144:in `block in stop_container!' E, [2023-09-17T14:39:10.346177 #16147] ERROR -- : /usr/lib/ruby/2.5.0/timeout.rb:108:in `timeout' E, [2023-09-17T14:39:10.349880 #10115] ERROR -- : Error running upgrade-node.rb (return code: 1) E, [2023-09-17T14:39:10.349963 #10115] ERROR -- : This platform base-os is owned by storagegrid. Updating base-os packages Unable to stop container. Stop the container manually. E, [2023-09-17T14:39:10.349993 #10115] ERROR -- : Error while running pre-upgrade hook. E, [2023-09-17T14:39:10.350022 #10115] ERROR -- : Error when running upgrade-node.rb. This platform base-os is owned by storagegrid. Updating base-os packages Unable to stop container. Stop the container manually. (RuntimeError) E, [2023-09-17T14:39:10.350048 #10115] ERROR -- : /var/local/install/upgrade-stage/hooks/upgrade_start.rb:71:in `upgrade_primary_admin_software' E, [2023-09-17T14:39:10.350068 #10115] ERROR -- : /var/local/install/upgrade-stage/hooks/upgrade_start.rb:170:in `main' E, [2023-09-17T14:39:10.350079 #10115] ERROR -- : /var/local/install/upgrade-stage/hooks/upgrade_start.rb:183:in `<main>' I, [2023-09-17T14:39:10.350153 #10115] INFO -- : { "passed": false, "failure": "Error when running upgrade-node.rb. This platform base-os is owned by storagegrid. Updating base-os packages\nUnable to stop container. Stop the container manually.\n"

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.