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StorageGRIDノードが停止し、PCIeエラーが発生してリンクが停止しています

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環境

  • StorageGRID
  • SG6000
  • E2860 となります

問題

  • ノード停止
  • StorageGRIDノードと通信できません
  • fcDumpのサポートバンドルのstate-capture-dataで、リンクがsrc downと報告されます。

Executing fcDump(0,0,0,0,0,0,0,0,0,0) on controller A:

fcAll (Tick 1882944621) ==> 10/05/23-22:48:21

2806-A Our Num ::...Exchange Counts...:: Num ..Link Up..
Chip LinkStat Port Port :: :: Link Bad Bad
ID Logi ::Open Total Errors:: Down Char Frame
2-Src Down--- 2 1 :: 0 6304138 0:: 1 21 0
3-Src Down--- 2 1 :: 0 6207122 4:: 1 0 0

Executing fcDump(0,0,0,0,0,0,0,0,0,0) on controller B:

fcAll (Tick 1882915947) ==> 10/05/23-22:48:23

2806-B Our Num ::...Exchange Counts...:: Num ..Link Up..
Chip LinkStat Port Port :: :: Link Bad Bad
ID Logi ::Open Total Errors:: Down Char Frame
2-Src Down--- 2 1 :: 0 6109169 1:: 1 109 0
3-Src Down--- 2 1 :: 0 6090199 5:: 1 89 0

  • BMCログでPCIeエラーが報告されます。

10 Oct/5/2023 08:39:31 [Information] [Extended PCIe Error] [OEM Record C0] ManufacturerID:001C4C/ VID:8086/ DID:2032/ ErrorID 1:21/ SlotNo : 3-2

9 Oct/5/2023 08:39:31 [Critical] [PCIe Error] [Critical Interrupt] Bus Fatal (BusAE/Dev2/Fun0) - Asserted

 

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