AIQUMの監視が失敗しました：MetroCluster コンポーネントの更新中に内部エラーが発生しました

• Active IQ Unified Manager（AIQUM）9.6以降
• OnCommand Unified Manager 9.x
• Metrocluster

• [AIQUM Configuration] メニューの [ClusterData Sources]タブで、MetroClusterクラスタの概要列に「monitoring failed...」というメッセージが表示されます。

• 「Event：Cluster Monitoring Failed」というタイトルのイベントが作成され、トリガー条件：「Monitoring failed for cluster <MetroCluster-CLUSTER>」。理由：MetroClusterコンポーネントの更新中に内部エラーが発生しました。テクニカルサポートにお問い合わせください。

AIQUM ocumserver.log に次のエラーが表示されます。

2022-10-11 11:09:05,263 INFO  [oncommand] [reconcile-5] [172.11.4.xx(baseline@11:09:02.343)|complete] [c.n.d.c.CollectionCompletionNotifier] Collection completion notification for cluster 171.55.4.11(inventory.ontap.fas.Cluster:1174580) finished in 0:00:00.968.
2022-10-11 11:09:05,266 INFO  [oncommand] [reconcile-5] [172.11.4.xx(baseline@11:09:02.343)] [com.netapp.dfm.collector.LockUtils] Releasing reconciliation-processing lock(java.util.concurrent.locks.ReentrantReadWriteLock$WriteLock@399aa95a[Locked by thread reconcile-5]) for 29
2022-10-11 11:09:05,326 ERROR [oncommand] [reconcile-5] [172.11.4.xx(baseline@11:09:02.343)] [c.n.dfm.collector.OcieJmsListener] Error during MetroCluster component monitoring : com.ctc.wstx.exc.WstxIOException: Invalid UTF-8 start byte 0xff (at char #4587, byte #3999)
com.netapp.dfm.ontap.outbound.zapi.OcumMonitoringFailedException: com.ctc.wstx.exc.WstxIOException: Invalid UTF-8 start byte 0xff (at char #4587, byte #3999)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MccFabricConfigDiscoveryHandler.discoverTopology(MccFabricConfigDiscoveryHandler.java:108)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MccFabricConfigDiscoveryHandler$$FastClassBySpringCGLIB$$6c3297f.invoke(<generated>)
        at deployment.dfm-app.war//org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
        at deployment.dfm-app.war//org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:749)
        at deployment.dfm-app.war//org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at deployment.dfm-app.war//org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:294)
        at deployment.dfm-app.war//org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
        at deployment.dfm-app.war//org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at deployment.dfm-app.war//org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:688)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MccFabricConfigDiscoveryHandler$$EnhancerBySpringCGLIB$$75ac78bd.discoverTopology(<generated>)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MetroClusterRefreshCollectionCompletionListener.handleMccDiscovery(MetroClusterRefreshCollectionCompletionListener.java:172)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MetroClusterRefreshCollectionCompletionListener.onCompletion(MetroClusterRefreshCollectionCompletionListener.java:104)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MetroClusterRefreshCollectionCompletionListener$$FastClassBySpringCGLIB$$580f4b79.invoke(<generated>)
        at deployment.dfm-app.war//org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
        at deployment.dfm-app.war//org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:749)
        at deployment.dfm-app.war//org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at deployment.dfm-app.war//org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)
        at deployment.dfm-app.war//com.netapp.dfm.impl.resource.ReconcilationMonitorAspect.measureCollectionCompletionExecutionTime(ReconcilationMonitorAspect.java:62)
        at jdk.internal.reflect.GeneratedMethodAccessor393.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at deployment.dfm-app.war//org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:644)
        at deployment.dfm-app.war//org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:633)
        at deployment.dfm-app.war//org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:70)
        at deployment.dfm-app.war//org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at deployment.dfm-app.war//org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:93)
        at deployment.dfm-app.war//org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at deployment.dfm-app.war//org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:688)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MetroClusterRefreshCollectionCompletionListener$$EnhancerBySpringCGLIB$$d6a237d5.onCompletion(<generated>)
        at deployment.dfm-app.war//com.netapp.dfm.collector.CollectionCompletionNotifier$3.doInTransactionWithoutResult(CollectionCompletionNotifier.java:244)
        at deployment.dfm-app.war//org.springframework.transaction.support.TransactionCallbackWithoutResult.doInTransaction(TransactionCallbackWithoutResult.java:36)
        at deployment.dfm-app.war//org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)
        at deployment.dfm-app.war//com.netapp.dfm.persist.util.TransactionCallbacks$RetryableTask.executeTransaction(TransactionCallbacks.java:148)
        at deployment.dfm-app.war//com.netapp.dfm.persist.util.TransactionCallbacks$RetryableTask.run(TransactionCallbacks.java:136)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.RuntimeException: com.ctc.wstx.exc.WstxIOException: Invalid UTF-8 start byte 0xff (at char #4587, byte #3999)
        at deployment.dfm-app.war//org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.hasNext(Stax2FilteredEventReader.java:58)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readFields(ApiReader.java:116)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readFields(ApiReader.java:99)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readTypedef(ApiReader.java:77)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readCollection(ApiReader.java:272)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readFields(ApiReader.java:150)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readFields(ApiReader.java:99)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readTypedef(ApiReader.java:77)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readCollection(ApiReader.java:272)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readFields(ApiReader.java:150)
        at deployment.dfm-app.war//com.netapp.autozapi.marshal.ApiReader.readResponse(ApiReader.java:358)
        at deployment.dfm-app.war//com.netapp.autozapi.client.BeanXmlZapiInvocation.createPassedResponse(BeanXmlZapiInvocation.java:118)
        at deployment.dfm-app.war//com.netapp.autozapi.client.BeanXmlZapiInvocation.createPassedResponse(BeanXmlZapiInvocation.java:70)
        at deployment.dfm-app.war//com.netapp.autozapi.client.XmlZapiInvocation.readResponse(XmlZapiInvocation.java:215)
        at deployment.dfm-app.war//com.netapp.autozapi.client.ZapiInvocation.processResponse(ZapiInvocation.java:249)
        at deployment.dfm-app.war//com.netapp.autozapi.client.ZapiInvocation.invoke(ZapiInvocation.java:117)
        at deployment.dfm-app.war//com.netapp.autozapi.client.XmlZapiInvocation.invoke(XmlZapiInvocation.java:40)
        at deployment.dfm-app.war//com.netapp.autozapi.client.ZapiRunner.run(ZapiRunner.java:167)
        at deployment.dfm-app.war//com.netapp.autozapi.client.ZapiRunner.run(ZapiRunner.java:127)
        at deployment.dfm-app.war//com.netapp.dfm.ontap.outbound.zapi.ZAPIConnection.run(ZAPIConnection.java:86)
        at deployment.dfm-app.war//com.netapp.dfm.ontap.outbound.service.OntapMetroClusterService.fetchSwitchBridgeInfo(OntapMetroClusterService.java:222)
        at deployment.dfm-app.war//com.netapp.dfm.impl.mcc.MccFabricConfigDiscoveryHandler.discoverTopology(MccFabricConfigDiscoveryHandler.java:81)
        ... 38 common frames omitted
Caused by: com.ctc.wstx.exc.WstxIOException: Invalid UTF-8 start byte 0xff (at char #4587, byte #3999)
        at deployment.dfm-app.war//com.ctc.wstx.sr.StreamScanner.constructFromIOE(StreamScanner.java:633)
        at deployment.dfm-app.war//com.ctc.wstx.sr.StreamScanner.loadMoreFromCurrent(StreamScanner.java:1063)
        at deployment.dfm-app.war//com.ctc.wstx.sr.StreamScanner.parseLocalName2(StreamScanner.java:1870)
        at deployment.dfm-app.war//com.ctc.wstx.sr.StreamScanner.parseLocalName(StreamScanner.java:1830)
        at deployment.dfm-app.war//com.ctc.wstx.sr.BasicStreamReader.handleStartElem(BasicStreamReader.java:2941)
        at deployment.dfm-app.war//com.ctc.wstx.sr.BasicStreamReader.nextFromTree(BasicStreamReader.java:2839)
        at deployment.dfm-app.war//com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1073)
        at deployment.dfm-app.war//org.codehaus.stax2.ri.Stax2EventReaderImpl.peek(Stax2EventReaderImpl.java:367)
        at deployment.dfm-app.war//org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.peek(Stax2FilteredEventReader.java:104)
        at deployment.dfm-app.war//org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.peek(Stax2FilteredEventReader.java:104)
        at deployment.dfm-app.war//org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.peek(Stax2FilteredEventReader.java:104)
        at deployment.dfm-app.war//org.codehaus.stax2.ri.evt.Stax2FilteredEventReader.hasNext(Stax2FilteredEventReader.java:56)
        ... 59 common frames omitted
Caused by: java.io.CharConversionException: Invalid UTF-8 start byte 0xff (at char #4587, byte #3999)
        at deployment.dfm-app.war//com.ctc.wstx.io.UTF8Reader.reportInvalidInitial(UTF8Reader.java:303)
        at deployment.dfm-app.war//com.ctc.wstx.io.UTF8Reader.read(UTF8Reader.java:189)
        at deployment.dfm-app.war//com.ctc.wstx.io.ReaderSource.readInto(ReaderSource.java:86)
        at deployment.dfm-app.war//com.ctc.wstx.io.BranchingReaderSource.readInto(BranchingReaderSource.java:56)
        at deployment.dfm-app.war//com.ctc.wstx.sr.StreamScanner.loadMoreFromCurrent(StreamScanner.java:1060)
        ... 69 common frames omitted
2022-10-11 11:09:05,326 ERROR [oncommand] [reconcile-5] [172.11.4.xx(baseline@11:09:02.343)] [c.n.dfm.collector.OcieJmsListener] Inventory change listener error
com.netapp.dfm.ontap.outbound.zapi.OcumMonitoringFailedException: com.ctc.wstx.exc.WstxIOException: Invalid UTF-8 start byte 0xff (at char #4587, byte #3999)