UM エラーのため、すべての CommVault AUX コピーが失敗します

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に適用されます

アクティブ IQ Unified Manager 9.6
CommVault IntelliSnap 11 SP18

問題

CommVault のすべての AUX コピージョブが「 DFM Server not reachable 」で失敗する

CommVaultログ

Failed to connect to DFM Server [name]. Make sure that server is running and is reachable.Check streams information for more details
 Source: [cluster], Process: AuxCopy

ocumserver.log に次のようなエラーが記録されています。

2020-05-27 00:18:45,765 ERROR [oncommand] [QuartzScheduler_unifiedManagerScheduler-NON_CLUSTERED_MisfireHandler] [o.s.s.q.LocalDataSourceJobStore] MisfireHandler: Error handling misfires: Couldn't store trigger 'Backup.ScheduleBackup' for 'Backup.ScheduleBackup' job:(conn=317) Lock wait timeout exceeded; try restarting transaction
 org.quartz.JobPersistenceException: Couldn't store trigger 'Backup.ScheduleBackup' for 'Backup.ScheduleBackup' job:(conn=317) Lock wait timeout exceeded; try restarting transaction