メインコンテンツまでスキップ

Unified Manager によるファイルの Snapshot からのリストアが失敗します

Views:
4
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

環境

  • Unified Manager 9.x ( UM 9.x )
  • ONTAP 9

問題

  • リモートバックアップボリュームの Snapshot からファイルをリストアする場合、または通常は Shapshot のファイルを別のクラスタにリストアする場合、処理は失敗します
  • ほとんどの場合、 UM NDMP のタイムアウトから 5 分後にエラーが発生します
  • ローカル Snapshot から同じ場所または別の場所へのファイルのリストアは機能しますが
  • NDMP リストア( UM で使用)は、 ndmpcopy コマンドを使用して CLI で機能します
ジョブログのエラーです
Name:ndmp-connect(172.10.10.10, 10.10.10.10)
Description:Establish NDMP session with source 172.10.10.10 using login name svc_na_ocum and destination 10.10.10.10 using login name svc_na_ocum.
Failure Reason:Invalid output from the cluster 'cluster_name', CLI: 'Storage Virtual Machine services ndmp show -Storage Virtual Machine cluster_name'. Output: ''.
Name:ndmp-copy-prepare
Description:Prepare source 10.11.11.11 and destination 10.10.10.10 for NDMP copy operation.
Failure Reason:com.netapp.ndmp.NdmpException: com.netapp.ndmp.NdmpMessageException: Error code in NDMP message: NDMP_CONNECT_ERR
Name:ndmp-copy-prepare
Description:Prepare source 172.12.12.12 and destination 10.10.10.10 for NDMP copy operation.
Failure Reason:com.netapp.ndmp.NdmpException: com.netapp.ndmp.NdmpMessageException: Error code in NDMP message: NDMP_CONNECT_ERR
 
クラスタからのエラーです
00000014.00666c7b 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: Create buf stream for IPC read fd=15 ([10.10.10.10].46634)
00000014.00666c7c 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: ndmp_io_process: v0 protocol
00000014.00666c7d 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: ndmp_io_process: v0 server connect
00000014.00666c7e 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: DMA<<S V0 Sequence=1
00000014.00666c7f 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    Time_stamp=0x60929fee (May  5 15:38:54 2021)
00000014.00666c80 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    Message type=0 (NDMP0_REQUEST)
00000014.00666c81 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    Message procedure=0x502 (NDMP0_NOTIFY_CONNECTED)
00000014.00666c82 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    Reply sequence=0
00000014.00666c83 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    Error=0 (NDMP0_NO_ERR)
00000014.00666c84 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    reason=0 (NDMP0_CONNECTED)
00000014.00666c85 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    protocol_version=4
00000014.00666c86 045e95fc Wed May 05 2021 15:38:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    text_reason='Connection successful'

00000014.00666e29 045ea1c2 Wed May 05 2021 15:43:54 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: Time_Out::next timeout 1620222534.658735
00000014.00666e2a 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: DMA>>S V4 sequence=9 (0x9)
00000014.00666e2b 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    Time_stamp=0x6092a131 (May  5 15:44:17 2021)
00000014.00666e2c 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    message type=0 (NDMP4_MESSAGE_REQUEST)
00000014.00666e2d 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    message_code=0x407 (NDMP4_DATA_STOP)
00000014.00666e2e 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    reply_sequence=10 (0xa)
00000014.00666e2f 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG:    error_code=0 (NDMP4_NO_ERR)
00000014.00666e30 045ea1c2 Wed May 05 2021 15:43:55 +02:00 [kern_ndmpd:info:34576] [12594]  DEBUG: DATA data stop: called

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device