メインコンテンツへスキップ

E シリーズでは手動で ASUP をトリガーしていますが、スケジュールされた /AOD では機能しません

  1. 最後の更新
  2. PDFとして保存
Views:
9
Visibility:
Public
Votes:
0
Category:
e-series-santricity-management-software<a>Eシリーズ</a><a>ASUP配信エラー</a><a>2009081519</a>
Specialty:
esg
Last Updated:

環境

  • NetApp SANtricity OS 11.30以降
  • http/https配信方法で設定されたAutoSupport

問題

  • お客様は手動でトリガーされたASUPを送信できますが、スケジュールされたASUP（毎日または毎週）が失敗します。
  • 次のエラーがに表示され web-server-trace-log-B.7z ますが、には表示されません web-server-trace-log-A.7z。
    • java.net.UnknownHostException: mysupport.netapp.com
    • ASUP Upload Host InetSocketAddress is unresolved.


 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.