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アラートメッセージ「 An ASUP message could not be delivered 」が ASUP が無効になっています

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環境

NetApp SANtricity OS 11.50

問題

  • An ASUP message could not be delivered受信したアラートメッセージ:
Summary
Node ID: array1
Host IP Address: aa.bb.cc.dd
Host ID: aa.bb.cc.dd
Event Error Code:
Event occurred: DoW, DD MMM YYYY hh:mm:ss +0000
Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/.
Event Priority: Critical
Component Type:
Component Location:
 
  • ASUP が無効になっています。MSW-RUNTIME-INFOサポートデータを確認して検証します。
### 2: Asup runtime config ###
<ASUPRuntimeConfig>
<ASUPRuntimeConfig_Version>1.0</ASUPRuntimeConfig_Version>
<ModificationTime>MM/DD/YY hh:mm:ss AM UTC</ModificationTime>
<ApplicationStartTime>EpochTimestamp</ApplicationStartTime>
<DeliveryMethod>https</DeliveryMethod>
<FeaturePhase>Release</FeaturePhase>
<ASUPSystemState>Resolved</ASUPSystemState>
<AgentId>idididid</AgentId>
<ASUPEnabled>Disabled</ASUPEnabled>
<ASUPOnDemand>Disabled</ASUPOnDemand>
<ASUPRemoteDiag>Disabled</ASUPRemoteDiag>
</ASUPRuntimeConfig>

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