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スパムルールが原因で「テスト」に成功したにもかかわらず、EシリーズのAutoSupportが配信されませんでした

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Category:
e-series-systems
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esg<a>2009891307</a>
Last Updated:

環境

  • Eシリーズ
  • SMTP AutoSupport

問題

「test configuration」をクリックすると、成功したというメッセージが表示されますが、成功したメールはEメール受信者のアドレスでは受信されません。

ASUP送信でエラーが見つかりました:

1/31/24 18:26:29 UTC -> Priority:CRITICAL, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:FAILED, Storage Array:ECGC_BSNL_STRG, SAID:6D039EA0001306B3000000005DF1EBB2, Chassis Serial Number:721950500193, Thread ID:90,252, Delivery Method:SMTP, Sequence Number:2724, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:An authentication error occurred during message delivery.

1/31/24 18:26:23 UTC -> Priority:INFO, ASUP Message Type:Daily Schedule, ASUP Task Type:Delivery, Status:NONE, Storage Array:ECGC_BSNL_STRG, SAID:6D039EA0001306B3000000005DF1EBB2, Chassis Serial Number:721950500193, Thread ID:90,252, Delivery Method:SMTP, Sequence Number:2724, Delivery URI:N/A, AutoSupport Decompressed Size:N/A, Total Collection Time:N/A, Message:AutoSupport message delivery is initiated.

1/31/24 18:26:21 UTC -> Priority:INFO, ASUP Message Type:Daily Schedule, ASUP Task Type:Collection, Status:SUCCESSFUL, Storage Array:ECGC_BSNL_STRG, SAID:6D039EA0001306B3000000005DF1EBB2, Chassis Serial Number:721950500193, Thread ID:90,252, Delivery Method:NONE, Sequence Number:2724, Delivery URI:N/A, AutoSupport Decompressed Size:33327487, Total Collection Time:920698, Message:AutoSupport message collection successful.

  • pingコマンドを使用して、SMTPサーバにアクセスできるかどうかを確認します。
  • ネットワーク側でポート25が開いているかどうかを確認します。
  • メール配信サイズの上限は 25MBに設定する必要があります。

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