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SANtricity ストレージマネージャで識別されないストレージアレイです

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環境

SANtricity ストレージマネージャ

問題

SANtricity Storage Manager に新しいアレイを追加できません。
 
エラー メッセージ: 
The specified device was not accessible. The storage array may not be connected properly or you may need to restart the host agent software. Do you want to add it as an Unidentified Device?

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