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Eシリーズの永続的コントローラメモリのパリティエラー- AutoSupportメッセージ

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環境

NetApp Eシリーズ

イベント サマリ

Eシリーズコントローラでメモリパリティエラーが報告され、ロックダウンモードになります。

検証

  • 7セグメントディスプレイのコントローラロックダウンコード：OE L2 CF dx
  • SANtricity System Managerからコントローラのメモリパリティエラー ステータスが報告される

解決策

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for assistance with the solution. 

  • The solution requires Diagnostic-level recovery. 
  • The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used with guidance from NetApp Support. 

追加情報

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.