メインコンテンツまでスキップ

有効な証明書パスが見つからないため、EシリーズでAutoSupportを配信できません

Views:
1
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg<a>2009875913</a>
Last Updated:

環境

  • Eシリーズ
  • SANtricity OS 11.70.4R1P1
  • StorageGRIDアプライアンスSG5760
  • HTTPSプロトコルを使用して設定されたAutoSupport

問題

  • HTTPSプロトコルを使用してAutoSupportを設定できず、テストに失敗します。
  • Webサーバトレースログ:

2024-02-13 16:45:13,021 INFO [SMMonitorTask-479] trace [ASUPTask.java:1282] [requestId=0, deviceId=N/A] ASUP task start, task: AUTO_SUPPORT_AOD_QUERY, source: AUTO_SUPPORT_DAILY_SCHEDULE
2024-02-13 16:45:15,136 INFO [SMMonitorTask-479] trace [ASUPHTTPClient.java:1022] [requestId=0, deviceId=N/A] Connecting to HTTPS server: support.netapp.com:443, IP 216.240.21.18
2024-02-13 16:46:38,876 WARN [SMMonitorTask-479] c.l.a.w.u.ChainedTrustManager [ChainedTrustManager.java:239] [requestId=0, deviceId=N/A] CertificateException caught:
sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at java.base/sun.security.provider.certpath.RevocationChecker.checkOCSP(RevocationChecker.java:743)
Wrapped by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:439)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:306)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.