スイッチ名の不一致による SwitchInfoUpdateFailure_Alert
環境
- ONTAP 9
- クラスタネットワークスイッチ
- ストレージスイッチ
- イーサネットスイッチヘルスモニタ（CSHM）
問題
アラートは、設定ファイル（RCF）の適用、スイッチの再起動、ONTAPのアップグレードなどのアクティビティの後に発生する可能性があります
- システムヘルスモニターがクラスタネットワークスイッチの1つに対してアラートSwitchInfoUpdateFailure_Alertを報告します
::*> system health alert show Node: Node1 Alert ID: SwitchInfoUpdateFailure_Alert Resource: Different.switch.name(Serial number) Severity: Major Indication Time: Wed Dec 24 12:59:36 2025 Suppress: false Acknowledge: false Probable Cause: Information from the Ethernet switch 'Different.switch.name(Serial number)' is no longer being updated. Other switch alerts might indicate possible causes for the issue. Possible Effect: When switch information is not being updated, monitoring of the switch's performance and health has stopped, potentially leading to unnoticed issues, service disruptions, and loss of communication. Furthermore, the log collection configuration will be deleted after 7 days. Corrective Actions: 1) Review current switch alerts for the affected switch. 2) Examine the monitoring status of the switch using the 'system switch ethernet show' command. If the switch is listed in the output, resolve the issue listed in the reason field, then attempt to restart the monitoring process using the 'system switch ethernet modify -device "Different.switch.name(Serial number)" -is-monitoring-enabled-admin true' command. 3) If the switch is not listed under the 'system switch ethernet show' command, investigate the cause of its absence. This could be due to the switch being disconnected, or because link discovery information via CDP or LLDP is not being received by ONTAP. If the switch was not disconnected, start by confirming it is listed in the output of 'network device-discoveryEMS レポート
- スイッチ名が上記のResource：フィールドとは異なって報告されていることに注意してください
Tue Dec 24 16:20:46 +0000 [Node1: cshmd: hm.alert.raised:alert]: Alert Id = SwitchInfoUpdateFailure_Alert , Alerting Resource =Different.switch.name(Same Serial number) raised by monitor ethernet-switch
- スイッチ名の不一致の別の例
Tue Dec 24 05:52:02 +0000 [Node1: server_common_RPC: csm.mismatchRemoteDevice:error]: CSM connection between source LIF 1011 and destination address 169.254.xxx.xxx might not be optimal for session 080638ef#######. The source is currently connected to Original.switch.name(Serial number) remote device and the destination is currently connected to Different.switch.name(Same Serial number) remote device.